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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All IMA products

The group "New Technologies" offers for review the products of the plant IMA: flooring machines and tables, loading systems, labeling machines, automatic cutting systems, automatic analog-to-digital converters, digitization systems, software, plotters, boom and cardboard cutting equipment, spare parts
  • Design and CAD IMA
    Design and CAD
    DigitPen, MAX IMA , etc.
  • Decking machines IMA
    Decking machines
    892 MITHOS, 890 PHOENIX B, etc.
  • Loading systems IMA
    Loading systems
    812 CHRONOS, 807.01, etc.
  • Decking tables IMA
    Decking tables
    825, 826, 837, 848.10, etc.
  • Labeling machines IMA
    Labeling machines
    908 POLARIS et al.
  • Automatic cutting complexes IMA
    Automatic cutting complexes
    Zephiro, Tempest, Storm, etc.
  • Spare parts for cutting equipment IMA
    Spare parts for cutting equipment
    knives, stones, ribbons, etc.

NEW TECHNOLOGIES GROUP

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